We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using the Website. This policy will be continuously assessed and updated or modified dependent on new technologies, or business practices and our customers’ needs.
Sharing and Selling Information
We do not share, trade, rent, lend, lease, or sell any of the information that uniquely identifies you (such as email addresses or personal details) to or with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
If you choose to provide us with your email address, we may at times email you information and/or offers we think you might find interesting. You can Opt-Out / Unsubscribe from these emails at any time and you will not receive future messages. Every email we send comes with an Opt-Out / Unsubscribe link. Click that link, and we will discontinue sending you messages as soon as technically feasible.
What Information Do We Collect?
When you visit the Website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and information collected on an aggregate basis as you and others browse the Website.
1. Personal Information You Choose to Provide
Some of our products, services, and features require users to sign up and provide limited personal information. The only signup information we will request is your first name, email address, and state.
If you choose to correspond with us through The AEX Exchange Box or Contact Us features, we may retain the content of your data or messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of other information on the Website.
Credit Card Information
We do not collect or store any credit card information. We use secure 3rd party vendors, such as Authorize.net, to process payments. They just tell us if your payment was successfully processed.
2. Web Site Use Information
Similar to other commercial web sites, The AEX utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how the Website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at the Website, and the websites visited just before and just after the Website.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, executing and improving our marketing and promotional efforts, improving our content and service offerings, and customizing our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs. While, such information may be shared with others on an aggregate basis, your personally identifiable information or business information will not be shared with parties except as required by law or authorized by you.
Occasionally, we may also use the information we collect to notify you about important changes to the Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on every email we send.
What Are Cookies?
How Do We Use Information We Collect from Cookies?
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
What about Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the public.
What About Linked Web Sites?
We are not responsible for the practices employed by websites linked to or from the Website or the information or content contained therein. Often, links to other websites are provided solely as pointers to information on topics that may be useful to the users of the Website.
Please note that your information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. The AEX values our user’s privacy and will keep and maintain the personal information of its users in strict confidence using a degree of care that is appropriate to avoid unauthorized access, use, or disclosure of personal information.
Surveys, Polls, and Contests
From time-to-time The AEX may request information from users via surveys, polls, or contests. Participation in these surveys, polls, or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age, etc.). Contact information will be used to notify the winners and award prizes. If you choose to participate in these activities, we may at times email you information and/or offers we think you might find interesting. Survey and poll information will be used for purposes of monitoring or improving the use and satisfaction of the Website.